Welcome to Upskill World’s Privacy Policy. At Upskill World, we are committed to protecting the privacy of our clients, job seekers, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our comprehensive suite of recruitment, training, business brokerage, and visa assistance services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Information
- Contact Information: Name, email address, phone number, and postal address.
- Professional Details: Resume/CV, employment history, qualifications, skills, and industry specialisations.
- Identification Information: Passport number, visa details, and other relevant documentation for overseas and temporary residents.
- Financial Information: Bank account details for employment or service payments.
- Educational Information: Academic transcripts, certificates, and training records.
- Non-Personal Information
- Usage Data: Information on how our services are accessed and used, including interactions with our website and job search activities.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyse usage patterns, and improve our services.
How We Use Your Information
Recruitment Services
- Talent Sourcing: Identify and connect job seekers with potential employers in various industries, including hospitality, medical, aged care, IT, engineering, education, and agriculture.
- Job Matching: Utilise our advanced matching system to align candidates with suitable job opportunities, both locally and internationally.
- Internships and Graduate Placements: Facilitate placements to enhance workforce development and provide valuable industry experience.
- Job Advertising: Promote job openings to relevant candidates through targeted advertising services.
Training Services
- Program Enrolment: Register participants for accredited and non-accredited training programs.
- Skills Assessment and RPL: Assess and certify existing skills and competencies, including guidance for skills assessments required for working in Australia.
- Emerging Technologies Training: Provide training in cutting-edge technologies and in-demand skills.
Business Services
- Business Buying & Selling: Provide expert guidance and support throughout the business transaction process, including valuations, buyer-seller matching, and due diligence assistance.
- Transition Support: Facilitate smooth handovers and integrations for business transitions.
Visa Assistance
- VisaApplication Support: Process and store necessary information for visa applications and renewals.
- Compliance Monitoring: Ensure adherence to visa regulations and requirements.
Communication
- Updates and Notifications: Inform you about new services, industry trends, policy changes, or other relevant information.
- Customer Support: Address inquiries and provide assistance as required.
Information Sharing and Disclosure
- With Employers: Share necessary candidate information with potential employers for job placement purposes.
- With Service Providers & Training Partners: Engage third-party providers for data processing, analytics, and other operational functions. Your details may also be shared with third-party training providers and partner RTOs for RPL and training delivery.
- Legal Compliance: Disclose information to comply with legal obligations or protect our rights and interests.
- Business Transactions: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity.
Data Security
We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Update: You have the right to access and update your personal information by contacting us directly.
- Withdraw Consent: You may withdraw your consent to our use of your data at any time, subject to legal or contractual restrictions.
- Data Portability: Request a copy of your personal data in a structured, machine-readable format.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
International Data Transfers
Given the global nature of our services, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Upskill World
1/16 McDougall St, Milton 4064
believe@upskillworld.com.au
Thank you for choosing Upskill World. We value your trust and are committed to safeguarding your privacy as you engage with our comprehensive recruitment, training, and business services.